Privacy Policy

We care about protecting the information you share with us.  With this objective, we continually review and update our Privacy Policies and company protocols to ensure that we comply with European General Data Protection Regulation (GDPR) privacy regulations.

All the data we collect is necessary to maintain contact with you and to provide you with the best service. Bike Italy Srl fully protects your individual and private information.  First, we minimize the collection to only the necessary data (name, contact information, passport number, and physical information) required to complete transactions and provide services on tour. Second, we do not collect your financial information. For credit card payments we provide direct and secure links to merchant service companies, where you input your own information.

We also collect data through this website www.bikeitalysrl.it.  We may ask for some information by email or by phone.  All information goes directly to our secure server.  By contacting us, booking a tour through us or through our partner tour operators for whom we provide services, you are accepting and consenting for us to use your information as outlined in this policy.

Data Collection and Use of Personal Information

Website

Bike Italy Srl automatically collects some information about your visit to our website, through cookies.  Collected information may include: Internet Protocol (IP) address and domain name used, type of browser used, date and time you visited the website, and webpages and services that you accessed.

This data is used to improve the content of our services.  By accessing and browsing this website, you consent to the collection, use, disclosure, storage and processing of your information in accordance with the Privacy Policy.  All of this information is anonymous and does not identify individuals.  The information gives us marketing data such as number of visitors, general locations (city, region, country), frequency and duration of visits.  We use the information to help us with promotions and product development.

The internet industry regularly uses cookies which may be placed on your computer to collect information about your web visits.  Cookies are not linked to any personally identifiable information.  You can disable cookies by changing your browser settings to not accept cookies or to alert you when a cookie is sent to you.

Use of Images

During our tours, we may take pictures that are used for professional use only on our website and/or the website or paper catalog of our partner tour operators.  You can decline to have your image used.

Transferring Data to Third Parties

We share your information only with authorized third parties necessary to provide services for your tour or in an administrative capacity.  This includes:

• Service providers (hotels, transportation companies, etc.)
• Other individuals who provide services for your tour with us
• Limited information may be viewed by our accountants and financial representatives on invoices and transaction receipts

 

Storage of Data

We process and store your data on our secure server.  Because most of our guests return on our tours within 2 years, we keep contact information.  We do not receive financial information from our clients, so we do not store credit card information.  

Security Measures

To prevent unauthorized access, to maintain data accuracy, and to ensure the appropriate use of any information supplied by you, Bike Italy Srl has put in place physical, electronic and managerial processes to protect your information.  Additionally, all user information stored on this website is protected from unauthorized access through the use of secure login information and security shields/procedures.

We ensure that Third Party contracts maintain proper controls to shield your personal data.  We share only the data needed for each specific tour service.

What You Can Do

You have the right to request access to your data we have on file and to ask for it to be delete. This will be done once our services to you have been completed or canceled and once all financial transactions are complete.  You can do this by writing to us at booking@bikeitalysrl.it

Contact us if you have any questions about this Privacy Policy or any other of our Policies/Terms and Conditions.